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Create filters, rules, etc. and answer any non-essential emails
Send a TL;DR on certain emails and alerts for the important ones
Respond to emails according to client’s format
Use templates and rules for customer service inquiries
Handle customer email complaints within 24-48 hours
Follow-Up via preferred medium with new and existing customers/clients on products and services they have purchased or received
Feedback on customer experience and possible areas of improvement from follow-up contact
One-on-one personalized touch with customer/client contacts
Locate networking events
Locate and solicit public speaking engagements on client’s behalf
Checking online networking websites for business opportunities
Any other task for which client needs to do research on the Internet